If you are a proud BROTHER printer user. But, having trouble in printing the documents because devices appears offline, then You have come to the right place! In this guide, we are going to share easy BROTHER Printer Offline Fix that can help you to troubleshoot the problem.
Learn how to solve the BROTHER Printer Offline Error with some easy steps.
BROTHER printer appears offline? Here are the problem areas you need to focus on:
If your BROTHER printer keeps going offline, you can fix the problem with some simple steps. All you need is a USB cable and your printer, and after that follow these instructions:
Plug in the USB cable from your computer to the back of your printer. Check to make sure that you have turned on the computer as well as printer.
- Press cancel on your printer and then press resume, which will bring the printer back online.
- You can test your printer to ensure it is working properly by printing a test page.
Why is my BROTHER printer offline?
Your printer can show the offline status due to numerous reasons:
- You may have poor internet connectivity.
- Your printer is set in “Use Printer Offline” mode.
- Your BROTHER’s device is not the default printer.
- Your printer drivers are outdated.
- Problems with Print Spooler Settings.
Now that you know the reasons why is my printer offline. Let’s proceed further and troubleshoot the issue with some simple steps:
Uncheck the Use Printer Offline Mode
Your will get BROTHER Printer is Offline error if you have checked the “Use printer offline mode”. To fix the error, you need to uncheck the option.
- Open the “Start” menu.
- Here, click “Settings” to open it.
- Click on “Devices”.
- Go to the “Printers and Scanners”.
- Right-click on your printer from the listed devices.
- Uncheck “Use printer offline”.
Set your printer as default printer
If your BROTHER printer is offline Mac or Windows 10 computer, then you may have not set the printer as the default printing device. Here are the steps you can follow to fix this error:
- Open the Control Panel on your computer.
- Go to the “Devices and Printers” option.
- If you can see the Green check mark appearing in front of your printer, it means your device is set as the default printing device.
- If this is not the case, you need to select the option “Set printer as default printer”.
This will fix the Printer keeps going offline issues on your system.
Update the printer driver
One of the most common issues due to which user face BROTHER printer is offline errors is outdated printer software and drivers. It is necessary to keep the printer software and firmware up to date, else, users end up facing the BROTHER Printer offline error. To update the printer drivers:
- Go to the “Device Manager”.
- Select “Printers”.
- Identify the Printer model and right-click on it.
- Choose the “Update Driver” option.
- Wait until the drivers get updated. Once the process is done, you need to restart the computer.
- You can reinstall the printer drivers by visiting the BROTHER printer official website.
So, these are some simple steps that can help to fix the printer keep going offline error on your Windows and Mac computer. Once the problem is fixed, you can continue printing the documents without trouble. However, if you are still having doubts, or you need help, do not hesitate to contact the BROTHER printer experts to know about printer Offline fix. They give you an instant solution to the problem.
