Stuck with the outlook not opening issue? Does it show a message saying “Cannot start Microsoft Outlook” on the screen? This is a common error that users face more often.
Nonetheless, we are here to help guide you with — outlook not opening issues. Stay tuned with us and get solutions to fix the problem without any hassle.
Find Out What Is Causing the Outlook Not Opening Issue?
But, why does this issue arise? There are various reasons for it. For example, faulty add-in issues, outlook profile issues, or internet connectivity problems.
Here are a couple of reasons why the outlook is not opening on your device.
- Service problems with Outlook
- Problems with internet access
- A bug in the app necessitates an update.
- Update-related issues
- Add-ons that are outdated or broken
- Corrupted or defective Outlook PST file
- An issue with the outlook profile
Try These Solutions For Outlook Not Opening Issue
Whether or not you find the cause of the issue. In addition, you can use these solutions for all outlook versions. Hence, for an issue like outlook not opening, go through the solutions explained below.
1. Quick Fixes
For your problem of outlook not opening, let’s start with quick solutions.
- Verify internet connection. It is one of the reasons your outlook is not open. Thus, check for router settings. Also, check that the router’s green light blinks. In addition, please remove all the metal or wooden objects placed between the router and the computer.
- Check for windows updates. On your windows go to the settings to see if your windows are updated to the latest release. It helps the system run faster and install missing components necessary for running Windows software and applications.
- Download the automated Support and Recovery Assistant Tool (SaRA). This tool runs a scan to identify the issue of the system. It supports cloud-based Office 365 and Outlook on any computer.
- Clear browser’s cache and cookies.
- Check your server settings. Reconfigure your IMAP and POP3 settings.
- Try opening outlook on other devices. If it works, verify your system’s settings that have an issue opening it.
2. Verify outlook mail server settings:
The issue of outlook not opening may appear due to misconfigured server settings. Hence, use the instructions and find out if anything in settings is affecting your outlook.
- Open outlook.
- Head to the File tab and select Settings.
- Then, again select Settings.
- Now, tap on the Email tab.
- Then, click on the Change option.
From here, you can choose the email account you want to use on the device.
3. Run Outlook in safe mode
In safe mode, the add-ins automatically get disabled. Hence, you can find whether the add-ins are the cause of the outlook issue.
- Press Windows + R to launch the Run dialog box.
- Type outlook/safe and hit the enter button.
- Now, a window choose profile will appear.
- Select Ok.
- Then, enter your password (if asked).
- Select Accept.
If you see the label Safe mode next to your email address, it is active now. Further, if the outlook not opening issues are resolved in safe mode, disable all your add-ins, and restart the app.
- Go to the File option in outlook.
- Then, select Options.
- Choose Add-ins.
- On the bottom of the windows, see the manage box:
- If it shows COM Add-ins, select Go.
- If the COM Add-ins listing opens:
- Screenshot or note all the add-ins under the label Available-ins.
- Clear all checkboxes and select the Ok button.
- Close outlook and reopen it.
- Go to the File tab >> then, select Options.
- Choose Add-ins.
- From here, active add-ins you wish to use.
Note: If the issue of outlook not opening appears again, disable one add-in at once. See which add-in is causing the issue and remove it permanently.
4. Clear junk files from outlook
Junk files on outlook may prevent it from working. Hence, follow these steps to clear unnecessary files:
- First, open the Run dialog box.
- Type – %localappdata%\Microsoft\Outlook to open the Outlook folder.
- Locate the folder Roamcache (it has your outlook cache files).
- Open and select all the files by pressing Ctrl + A.
- Then tap the delete button.
5 Repair Outlook Profile
A corrupted or damaged outlook profile may prevent you from opening outlook.
- Go to the File option in outlook.
- Then, select Account settings..
- Then, again select Account Settings.
- Now, go to the Email tab.
- From here, select Repair. It will open a repair wizard.
Note: the repair wizard is not available for Outlook Exchange.
- Do as the wizard instructs you.
- Once done, restart outlook.
Read also- AOL Emails Not Sending
Final Words:
We hope you find this guide outlook not opening insightful. The solutions are easy and quick to fix the problem. You can bookmark the guide link on your browser and access it, hence the issue appears. However, if you have a query or need help with other outlook issues, feel free to contact us.
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