The eCommerce king, also known as Amazon, continues to change the way the entire world shops, set-up businesses, sell products online, manufacture, and create opportunities for third-party sellers. Before Amazon, there was not a single company that made online selling so lucrative and competitive.
Getting organic search results, winning the Buy Box, and creating hot-selling inventories are the attributes that every Amazon seller covers.
All of these goals are accomplished by:
- Creating a sponsored product campaign
- Maintaining positive seller feedback and product reviews,
- Inventory management,
- Constant repricing,
- Fastest shipping,
- Return policy,
- Responding to customer emails,
- Active customer services,
- Optimizing product listings,
- Sourcing new products, all while sticking to Amazon’s terms of service and customer-centric policies.
Being an Amazon seller, it’s essential to understand that it’s hard to grow your eCommerce business if the eCommerce CEO is also the shipping clerk, customer service rep, accountant, marketing specialist, technician, and merchandiser.
Many Amazon merchants seem to be unaware of the amazing services and software solutions that help in cost-cutting, increasing sales, and saving lots of time. Usually, many amazon sellers spend most of the time in their daily mundane tasks, and that’s where they lose sight of the big picture. Picture of expanding their Amazon business!
The process of knowing which tasks to outsource versus what to do in-house is a bit difficult and differs from merchant to merchant. We recommend you to do two things that can help to decide on what activity should be outsourced.
❖ Make a list of things you do to run your Amazon business
❖ And, Make a list of things you would like to do for business growth but currently not doing.
Rate the above tasks based on:
❖ How much you like to do them?
❖ How much time would you like to dedicate to them for long term business growth?
As soon as you perform this activity, you’ll realize that the tasks at the top of the list are business-focused and strategic. And, the tasks at the bottom of the list are mundane, repetitive, and albeit necessary.
These tasks are:
- Amazon data entry,
- Data mining
- Accounting
- Product listing
- Photo editing
- Repricing
- Monitoring product reviews
- Writing descriptions
- Managing inventory
You can save a lot of your productive time and resources by outsourcing these tasks to a specialized service provider.
Here is what you should know about A Outsourcing
The Pros Of Outsourcing
- You’ll get more time to focus on activities that matter to your business, allowing you to maintain a work-balance.
- You can offload the tasks that are albeit necessary.
- You can find Amazon virtual assistants who are willing to work in the same timezone as you.
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Focus on Activities that matter more to your business
With regular pay-per-click campaigns updating, inventory management, and answering customer concerns, you will be left with no time or energy to work on your growth strategy and brand positioning.
If you want to raise the graph of your amazon business, then outsourcing services can be your time-saver to make that happen.
Amazon’s business is not about skipping other vital considerations. Many online merchants opt to delegate services to the third party to create a life of freedom.
If you want more business trips, spend more time in meetings, practice growth-oriented activities, etc., then hiring outsourcing services to run some of your daily tasks is an easy way to make space in your schedule.
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You can offload the mundane task
Is there are some activities in the Amazon process that you don’t enjoy? There are high chances that somewhere, someone would love to do it for you.
Whether its inventory management, running PPC campaign and crunching numbers, amazon photo editing, sourcing products, or writing product descriptions, outsourcing can help you get rid of stress or tedium caused by doing tasks you either don’t enjoy or aren’t good at.
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You’ll find experts who are willing to work odd hours
Hiring virtual assistants living in different time zones can be the best bet.
For an amazon business that needs inventory level and certain pages measured day and night, you can cover the clock by hiring outsourced employees from different countries.
A night shift where you live means a day shift to someone working overseas, which is something many Amazon sellers prefer.
How much should you expect to pay to remote experts?
The payment of amazon workers depends on several factors. The most significant factor is location, which is why we’ve included it in the table below.
Usually, it will be less expensive to hire Non-US outsourced experts, especially if they are from India.
Cheap rates don’t mean compromised work! Oversee experts work hard to provide you the best.
In the table below, we’ve covered some standard rates you can expect to pay for various amazon services. Keep in mind that these are rough figures.
And these are bound to be outliers as well.
| Tips: Try having a video call before hiring an amazon virtual assistant.If they are a good fit, assign them a small paid task and use it is as a second-level interview. The process will give you a fair idea of employee expertise and work potential.
If they’re not a good fit, hire someone else! |
Outsourced Workers’ Integration
If you’ve already decided to hire outsourced experts for your amazon business, then there are a few steps you should be sure to take. These can make your entire outsourcing experience amazing!
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Provide Training
Proper training can make a world of difference. We suggest you set up live training sessions and share a screen. Have your new workers share their experience too, so you can get to know their work potential.
Written notes to back up these sessions are suggested too. Offer these written notes alongside a live training demonstration to get better results.
It is crucial to train outsourced employees on how to use the different accounts the company prefers, whether it’s software or your personal seller central portal. If you have to give access to them, you should provide them a training session, even if they’ve used it before. It may not match the way you want things done.
‘An ounce of prevention is worth a pound of cure.’
| Tip: You can record a training session for demonstrating purposes, so your employees can revisit them. |
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Set Defined Goals
Rather than just giving training to your employees, help them set clear goals in their work. (e.g., 100 products listing per day)
Define realistic goals instead of overbearing, so that the workers feel a sense of accomplishment when they finish them. This will help in keeping them motivated, even when they are far away.
There should also be a process for them to let you know if a goal is not achieved, make sure you have an approachable style so that they can let you know the reason.
Allow them to come to you with issues, else they feel micromanaged by you!
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Outline Company Goals
If an employee understands your vision, mission, and goals, they will be much more motivated to work toward it. And, that’s when this will hold a valid contract!
Take a little time to make them understand the business objectives and goals and targets you have for growth, sales and other metrics. As they see the progress with time, they’ll have a better idea of how their contribution helped out.
Must Read – Is A+ Content Worth Your Amazon SEO Strategy?
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Clear Communication Channels
You should start expecting even before you make the hire.
In the interview process, you should discuss how you prefer to communicate, what will be the shift timings, what times you need them to be available, and tell them the process to deal with any miscommunication that comes up, including timezone mismatch.
Make sure they are comfortable using the same type of platforms you prefer to communicate through, whether that’s the phone, email or, special services like skype or slack.
Which Amazon Activity To Outsource?
This will vary from business to business, depending on the goals, size, strategies, strengths, and weaknesses. Listed here are a few tasks you could outsource:
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Amazon Listing Services
Amazon Product listing is very crucial for businesses, but it takes a lot of time to reach out to suppliers and manufacturers, get quotes, layout specifications, writing descriptions, agreement and so on.
There are outsourcing companies that specialize in this, and sellers who research their products before handing over to sourcing expert. This will help in showing accurate information about the product to the audience with less time frame.
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PPC Management
Running a pay-per-click campaign can take up quite a bit of time of yours. If you are not an expert or feel confident in it, then you could find an outsourcing company expertise in PPC management.
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Inventory Management
Maintaining inventory is a balancing act for the Amazon seller. Too much stock on Amazon results in the storage fees. And, too little stock can result in ending up with stock out and damaging your rank.
If you hire outsourcing experts with experience in inventory management, they keep your stock level always on point.
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Customer Services
It’s essential to be there for your customers!
Proper customer service ensures that customers have a positive experience, increases the likelihood of getting a review, and let them know that someone is there to resolve their issues or returns. Work for customers as reducing negative reviews is crucial.
Outsourcing customer support is beneficial for business and one of the more affordable things to outsource too.
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Copywriting
Writing out product titles, descriptions, specifications, features can be time-consuming, especially if copywriting is not your thing. Amazon copywriting also involves keyword research for SEO purposes, and you need to revise and improve your listing over time.
Additionally, if you sell multiple products on market space, you may have no choice but to outsource it to copywriters to create an accurate listing for numerous products.
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Photo Editing
This is a highly outsourced task for most sellers. Though it is possible to do some of your own product photo editing, chances are you will want to outsource product photo editing services at some point to convert the normal pictures into high-quality product images for better conversion.
Conclusion:
Only 24 hours in the day and so much to do!
Whether you are avoiding excessive and prolonged stress, or simply freeing up your time by not doing a few things, or with a little work on the outset, you can buy back your hours by finding trusted outsourcing company.
We hope these tips have been helpful! Have you ever tried working with Amazon outsourcing services? What was the experience, drop us a mail to info@team4ecom.com.
