Viable solutions for QuickBooks error 15103

QuickBooks has assisted a vast number of businesses around the world in growing profitably. The software executes precise accounting and also helps users to pay their employee wages timely. QuickBooks automatically deduct the taxable amount from the wages according to the tax table and helps submit taxes. The payroll service must be regularly updated to install new features and keep it in sync with federal government regulations. QuickBooks error 15103 stops the user from updating the payroll updates in the software by terminating the process in between. If your QuickBooks is also affected by this error, keep reading further to understand the conditions that trigger it and the effective methods to counter them.

Avoid complex troubleshooting procedures by troubleshooting the error with the assistance of a QB professional reachable at +1 855-948-3646.

Details of the error

This is a common error encountered while downloading the payroll or software updates. You’ll receive these error codes as soon as the update process begins, and the update process will be stopped instantly. Your financial data in QuickBooks is entirely secure, but you won’t be able to download the updates until this error is resolved. You might also lose your access to the payroll data after the development of this QuickBooks error in the software. It majorly occurs due to internal issues in the software and some misconfigured settings of your system. You must eliminate this error to prevent the payroll or software update from getting interrupted again.

Possible triggers

The payroll updates in QuickBooks get blocked by this error due to the reasons mentioned below-

• The payroll update you downloaded is missing an update file due to data loss during the download.
• The location specified for shared download is incorrect or inaccessible to the software.
• QuickBooks fails to verify the digital signatures of the downloaded files in the update package.
• Compatibility issues arise when the software fails to integrate with an old version of Windows on your PC.
• A poor internet connection might interrupt the payroll update by causing damage to the update file.
• Technical glitches have emerged in the software due to damaged software installation on your PC.

Methods to fix

Here’s a list of practical approaches that you can take to resolve this error from your QuickBooks-

Solution 1- Install a digital signature manually for your QuickBooks files

Verification of digital signatures is a two-way authorization method employed to maintain the authenticity of the data transmitted through the internet.  The signatures are verified at the receiver’s end to ensure that no unauthorized access has been made to steal, harm or introduce malware into the data. QuickBooks fails to proceed with the update when digital signature verification fails. You’ll have to manually install the digital signature in QB files to ensure that the software doesn’t develop an error while verifying the digital signatures of the files. Follow the underneath steps to do so-

1. Use your file explorer to go to C:\Program files\Intuit\QuickBooks.
2. Right-click on the exe file located inside the folder and tap Properties.
3. Click on Digital Signature and ensure that Intuit is selected in the list of signatures.
4. Tap Details and click on View Certificate in the Digital Signatures Window.
5. Click on Install Certificate.
6. Keep tapping Next until the Finish option appears, and click on it.
7. Reboot your computer and download the payroll updates again.

If the update gets blocked by the error again, try the next solution.

Solution 2- Run QuickBooks in Administrator mode to download the updates

The payroll/software update can also fail if the software faces restrictions from security software on your system or doesn’t have the folder permissions to access the files. These issues can be sorted by downloading the payroll updates as an admin user of QuickBooks, which helps it to bypass any restrictions and grants the software special access to the system drives. Use these steps to use the software in Administrator mode-

1. Type ‘QuickBooks’ in the search panel to open its launch icon or access your QuickBooks folder in C: drive.
2. Right-click on exe and click on Properties.
3. Go to the Compatibility tab and click the checkbox for Run this program as Administrator.
4. Try downloading the payroll updates when the software opens in Administrator mode.

If the software is still unable to download the updates, try the following solution.

Solution 3- Check the internet speed of your network connection and update your Windows version

One of the reasons for payroll update failure can be a lousy internet connection which can cause damage to the update file during the download, making it unreadable for the software. You must check the internet speed of your connection to ensure it complies with the requirements of QuickBooks. Use these steps-

1. Open Google in a web browser and type ‘Internet speed test.’
2. Run a search and click on the first link in the results to begin the test.
3. Wait for some time and compare your network connection speed with the QB requirements of 3Mbps average & 1.5Mbps minimum.

You can move to the next procedure if the internet speed is satisfactory. Otherwise, take the necessary actions to upgrade your network connection. Once you are done with the speed test, use the steps below to update your Windows, as it can also interrupt the payroll updates due to compatibility issues-

1. Type ‘Windows update’ in the search panel and begin the search.
2. Click on Check for updates in the results and wait for some time.
3. Tap on the Download and Install option located below the new update version.
4. Wait until the new version is installed and reboot your PC if it doesn’t happen automatically.
5. Download payroll updates again.

If the payroll update is still unsuccessful, try the next method.

Solution 4- Fix the issues using the QuickBooks Tool hub

QuickBooks tool hub can be a go-to option for eliminating common issues in the software. Payroll updates can also fail if the software develops internal issues, which can be removed using the latest version of the QuickBooks tool hub as given in these steps-

1. Run the QuickBooks tool hub and click on Installation issues.
2. Click on the Run Install Diagnostic Tool option in the list and let the tool repair the issues.
3. Try downloading the payroll updates again after the tool finishes.

The payroll update won’t suffer from any issues after applying the techniques mentioned above.

Conclusion

You discovered the potential causes of QuickBooks error 15103, which blocks the payroll updates. The adequate methods to resolve the issue are also discussed, which we hope helped you terminate the error from your QuickBooks.

Contact a QB support team at +1 855-948-3646 for further assistance on this matter.

Explore More – Thetrustblog