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The 10 Most Common QuickBooks Login Problems

Are you having trouble opening your QuickBooks login? You’re not alone! In fact, there are a few common QuickBooks login problems that most people run into when they first try to use the software. In this article, we’ll go over some of the most common QuickBooks login problems and how to fix them. If you’re looking for help with something that isn’t listed here, feel free to leave us a comment below! We’ll try our best to help you out.

1) QuickBooks is asking for your username

This problem can occur if you’ve recently updated your system. Simply restart your computer and try again. If that doesn’t work, then run a Windows update to fix any bugs that may be preventing login. It’s also possible that you mistyped your username; check for spelling errors and redo it from scratch until it works.

2) Opening or accessing Intuit ID

Opening or accessing your Intuit ID, which is your login for many Intuit services like TurboTax and QuickBooks, can be difficult if you don’t remember your password. But, if you still have access to your phone number linked to an account with a financial institution in connection with opening an old credit card account from years ago, you can use that information to obtain a reset code from Intuit—allowing you to easily regain access to your Intuit ID.

3) Forgot Password Issues

Since there are several ways to access your online QB account, you need to ensure that your login details are saved in all of them. If your password is lost or you have forgotten it, follow these steps for resetting your password. Alternatively, if you have trouble opening your QuickBooks login page at all, try using one of our top fixes.

4) Changing your Password

Logging into QuickBooks is just like logging into any other software or website, but you can’t use your standard computer login information. Instead, you need to reset your password to something unique for your account. The first step of changing your password is entering your existing password; once you do that, QuickBooks will ask for new credentials to make sure someone else doesn’t log in with your old credentials. Pick a strong password (read up on how to make passwords stronger) and if possible make it something easily remembered (passwords like password1 are not strong). If you lose or forget your new login credentials, contact Intuit support at 1-800-523-8387 . They can help you regain access quickly.

5) Receive Error Message when opening QuickBooks

If you are unable to open your QuickBooks program due to an error message, chances are that it is not a big deal. Many times, these errors just mean that there is some problem with your settings or connectivity issues. The first thing you should do if you can’t open your QuickBooks application is to check whether it’s already running in another window on your desktop, try opening it using a different browser, and then verify that any firewall or antivirus software isn’t blocking access to Internet services. If everything seems fine and none of these steps work, we recommend getting in touch with their customer support team and asking them how best to proceed.

6) Create an Intuit ID without seeing your tax return information

If you’re opening a new Intuit ID and you want to open it without seeing your tax return information, simply follow these steps: Click here and select New to Intuit? Sign up for an Intuit ID. Click No, I’d like to create my own company or nonprofit.

7) Can’t open your company file if you are receiving error messages.

Some people find that they can’t connect to their QuickBooks online account even though they have an active Internet connection. In such cases, you should verify your login credentials and ensure that you’re using an active Intuit ID. If your Intuit ID is incorrect or invalid, then update it to a valid one. You can do so by going through a quick update process from within your existing account settings.

8) Unable to connect to the Internet even though you have an active Internet connection

If you’re able to connect to other websites or apps, but your login attempt keeps getting rejected by Intuit, there could be a problem with your internet connection. Make sure you have an active internet connection and try again. If it still doesn’t work, restart your computer and then try logging in again.

9) Update/Change Payment Information on Bank’s Website but not reflecting in Quickbooks.

You would have to log on to your bank’s website again, check if your payment information has been updated or not. Once it has been updated, try logging in to Quickbooks again. If you are still facing issues, contact us and we can assist you further. You could also clear all cookies and cache from your internet browser and try logging in again. It might solve the issue you are facing with ease.

10) Get an Error Message while trying to update payments info on the bank’s website.

While using your bank’s website, you may be prompted with a message that asks if you want to update your payment information. This message also asks if you’d like to enter your username and password for online banking. Click the No or Cancel button, since these are not necessarily linked to your company account.


If you’re having trouble logging into your business account, don’t worry—there are lots of reasons for it. We may not all have had plans to become accountants at a young age, but we all have to learn to use accounting software in order to run our businesses. Luckily, figuring out how to log into QuickBooks online is simple once you understand why it’s happening. Once you find and fix your login problems, you can get back to running your business.

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