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Outlook keeps crashing on Windows 10? – Here’s What To Do

Outlook is one of the most established and feature-rich email programs for Windows 10. If you’re configuring an IMAP account, it’s a little complex to get started, but once you’re done, you won’t have any issues. It is then up to you to modify it, such as setting up rules to filter emails, installing add-ons, configuring extra accounts, and so on. Outlook works perfectly until it doesn’t, and because the program is so complicated, determining what’s wrong with it is difficult. If Outlook keeps crashing on windows 10, then follow this guide.

How to troubleshoot Outlook keeps crashing on Windows 10

Here are mentioned detailed solutions for Outlook keeps crashing problem.

Reboot your computer

Some apps operating in the background of your computer may interfere with Outlook and cause it to crash. To determine whether that’s the issue, restart your computer and then reopen Outlook to see if it works properly.

Don’t be concerned if your problem persists after rebooting. There are five additional fixes to test.

Outlook should be updated

An older version of Outlook may possibly be the source of your problem. In this scenario, an update is almost certainly the remedy. This is how you do it:

  1. Launch Outlook.
  2. Select File.
  3. Select Office Account, then Update Options.
  4. Select the Update Now option.
  5. After the application detects the most recent version of Outlook, follow the on-screen directions to upgrade Outlook.

Reopen Outlook after the upgrade to see if it works properly. If not, continue reading and look at the solution below.

Repair your Outlook account

Incorrect account settings are another typical cause of Outlook crashing. To keep Outlook working effectively, make sure your account settings are right. Here’s how it’s done:

  1. Start Outlook and select File.
  2. Account Settings, followed by Account Settings in the drop-down menu
  3. Choose your account and then click Repair.
  4. To fix your account, click Next and then follow the on-screen instructions.
  5. Reopen Outlook to see whether everything is working properly now.

If your problem remains, proceed to the next solution.

Remove any extraneous Outlook add-ins

Faulty add-ins running on top of Outlook can also impair its performance. Follow the steps below to resolve Outlook crash issues caused by a specific add-in.

  1. Launch Outlook.
  2. Select File.
  3. Select Options.
  4. Select Add-ins.
  5. Check to see if the Manage option is set to COM Add-ins. Then press the Go button.
  6. To disable the unnecessary add-ins, uncheck the box next to them. Then press the OK button.

Relaunch Outlook to see whether this worked. If your problem remains, proceed to the next solution.

Recreate the Outlook data file

Corrupted or corrupted Outlook data files might also contribute to this issue. In this instance, recreating the Outlook data file may be necessary. Follow the steps outlined below:

  1. Launch Outlook.
  2. Navigate to the File menu.
  3. In the Account Settings drop-down box, select Account Settings.
  4. Navigate to the Data Files tab. Then, choose your account and press the Open File Location button.
  5. If you see a .ost file in the current window, right-click it and select Rename.
  6. Replace the file extension with .old.
  7. Relaunch Outlook and let it recreate your data file.

Install Office 365 again

If none of the preceding options worked, reinstalling Office 365 may be the answer. This is how you do it:

  1. On your keyboard, type control after pressing the Windows logo key. Then choose Control Panel.
  2. Select Category from the View by drop-down menu. After that, select Uninstall an application.
  3. Select Uninstall from the menu that appears when you right-click Microsoft Office 365.
  4. Navigate to the Office 365 official website and select Sign in to access your account.
  5. Select Install Office, followed by Office 365 applications to download Office 365.
  6. To reinstall Office 365, open the downloaded file and follow the on-screen instructions.
  7. Once the procedure is complete, restart Outlook to verify if it worked for you.


Hopefully, one of the solutions listed above will surely help you address Outlook keeps crashing problem. If you still have any questions or find it difficult to implement the above-mentioned solutions. You can contact one of our experts for technical assistance.

Also Check:- My Outlook Is Not Opening, What Can I Do To Fix It?

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